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5 days to get skinny our popularity.... (1 viewing) (1) Guests
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TOPIC: 5 days to get skinny our popularity....
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5 days to get skinny our popularity....
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doesn't seem to be a blessing. So, I know yesterday was unusual because we were a little behind. Which means, folks, I now am all for those weekly shifts. We need regular people there all the time and to make sure they're aware that it's an important commitment. Should we put the doodle in the kitchen and make people check their names off? Also, there were several volunteers who said they would've come in early if they'd known they were needed, but I don't like sending lots of emails to the volunteer list, and wasn't aware of the situation until 11. What about having an on call list, or something? Though when the kitchen is so understaffed, we can't really send someone away to write an email. I talked to several regular customers yesterday who couldn't make it because they didn't have time to wait in the giant line, and it made me really sad. Our goal is to be accessible, and forcing people to wait so long for a meal doesn't fit my definition. We've talked about scaling it down a bit, but that's not gonna fix the problem. That'll just mean we still have a crazy line and then we have to turn people away after the food runs out. Suggestions (from various people): start serving at 11:30 charge more serve two days Also, should we revisit this PWYW discussion? Giovanna
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5 days to get skinny our popularity....
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Hmm.. I've thought about this a bit and I think thusly: *Above all, we need more reliable kitchen staffing* whether we move to multiple days a week or otherwise. Even if we reduce the number of people we feed per day, or lengthen our hours it's still not cool to have one or two people forced to juggle the work of others because of no-show volunteers. The Yam! has always been stressful because it's never known ahead of time how many volunteers we're going to have. The doodle doc thing has helped heaps, but it still requires people sign up every week all over again, and most importantly I don't think it conveys the extreme importance of having a consistent work force as a does making a commitment to volunteer every week. Alex and Kate are making up a big weekly schedule that we can put up in the kitchen and have volunteers names beside each hour they've signed up to work. I like this idea a lot... gives the jobs more authority and responsibility in some way. The on call list is an interesting idea. It doesn't solve the problem of ensuring reliable volunteer power, but it might help in emergencies. Possibly something like this could be worked out for regular volunteers who can't make a shift
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The administrator has disabled public write access. |
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5 days to get skinny our popularity....
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Hmm.. I've thought about this a bit and I think thusly: *Above all, we need more reliable kitchen staffing* whether we move to multiple days a week or otherwise. Even if we reduce the number of people we feed per day, or lengthen our hours it's still not cool to have one or two people forced to juggle the work of others because of no-show volunteers. The Yam! has always been stressful because it's never known ahead of time how many volunteers we're going to have. The doodle doc thing has helped heaps, but it still requires people sign up every week all over again, and most importantly I don't think it conveys the extreme importance of having a consistent work force as a does making a commitment to volunteer every week. Alex and Kate are making up a big weekly schedule that we can put up in the kitchen and have volunteers names beside each hour they've signed up to work. I like this idea a lot... gives the jobs more authority and responsibility in some way. The on call list is an interesting idea. It doesn't solve the problem of ensuring reliable volunteer power, but it might help in emergencies. Possibly something like this could be worked out for regular volunteers who can't make a shift
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The administrator has disabled public write access. |
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5 days to get skinny our popularity....
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ok cats, here's my two cents. in direct relation to jon's email: while i think the staffing issue is HUGELY problematic, i don't think it is at the core of the challenge we try to overcome every week. i believe that hot yam! went from an relatively small community lunch every week to medium sized catering gig every week. however, i don't think that *our perception*of what we do has shifted accordingly. i think we have gotten wrapped up in the lunches' popularity and therefore are focusing on service disproportionately to all the other things that go into making hot yam what it is
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The administrator has disabled public write access. |
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5 days to get skinny our popularity....
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ok cats, here's my two cents. in direct relation to jon's email: while i think the staffing issue is HUGELY problematic, i don't think it is at the core of the challenge we try to overcome every week. i believe that hot yam! went from an relatively small community lunch every week to medium sized catering gig every week. however, i don't think that *our perception * of what we do has shifted accordingly. i think we have gotten wrapped up in the lunches' popularity and therefore are focusing on service disproportionately to all the other things that go into making hot yam what it is
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5 days to get skinny our popularity....
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So I agree with Jon and Kira (and whoever else agrees with them). Couple ideas 1) This week we serve buffet _style_ with 2 lines: one for tupper ware and one for eaters. But we have two of each meal item, ie 2 complete serving stations. 2) We get one of our surplus volunteers during the 12-1 slot (or hey, I'll do this) to take a plate, and walk down the line saying Here is what you're going to get. This is bean salad. The beans are from Hart House farm and are organic. Blah blah. Sub appropriate recipe. 3) Signs. Nth-ed Can we put them on the ISC door (ie out front?). We should think about getting a big sign made and laminated or something with what we do so we can put it outside. 4) Every volunteer that comes out is supposed to be able to learn about food and community and active resistance in a safe environment - I don't think we're doing this explicitly enough. We need a more chill kitchen experience so the leaders can say something like Hey so we're making this, and here's how you chop a zucchini, and this is where it came from and Jon can pipe in did you know zucchini grow like this or whatever. Bear ( bare? I never know) with me. 5) I think a price breakdown at every meal would be great. Here's what we bought. Here's where we got it from. Here's how much it cost. Total openness. 6) More checklists for everyone. Lunch leader? Great. Here's what you need to do to open the kitchen. Here's when things should be started (eg. 11:00 am, set up tea). 7) 5 and 6 basically imply we need a weekly-lunch-leading committee. There's getting to be too many responsibilities for the lunch leader, and too many for Giovanna to do on her own (or hey, maybe you don't think so, Giovanna). - Dulcie On Mon, Oct 5, 2009 at 1:36 PM, kira kastner <
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: ok cats, here's my two cents. in direct relation to jon's email: while i think the staffing issue is HUGELY problematic, i don't think it is at the core of the challenge we try to overcome every week. i believe that hot yam! went from an relatively small community lunch every week to medium sized catering gig every week. however, i don't think that *our perception* of what we do has shifted accordingly. i think we have gotten wrapped up in the lunches' popularity and therefore are focusing on service disproportionately to all the other things that go into making hot yam what it is
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